Verify your account number and the last name/business name that is on your bill.
Related Knowledge Base Posts -
- I can’t log in. It’s telling me I have an invalid password.
- I have been trying to pay my bill by using your online service. The computer tells me that my address doesn’t match the address on my credit card.
- If I’m on the Automatic Bill Pay program, can I still use SmartHub even if I don’t want to pay online?